Privacy policy
Privacy policy - Citylight Hotel GmbH
Thank you for your interest in our online presence. The protection of your personal data is very important to us. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
Scope of data collection and storage
Data is collected on a voluntary basis. It is therefore generally possible to visit our website without having to disclose personal data. Personal data is only requested in individual areas such as requests for quotations, reservations or to answer individual inquiries. In these cases, we use the data to process your request, to process your order or to improve our service. We also use your address data for our own marketing purposes, for example to inform you about new offers in the future. We process all personal data collected when you visit our website in accordance with the applicable legal provisions. If you commission us to provide a service, we only collect and store your personal data to the extent necessary for the provision of the service or the performance of the contract. For this purpose, it may be necessary to pass on your personal data to companies that we use to provide the service (e.g. transportation or catering).
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Use of data for a specific purpose
We observe the principle of earmarked data use and collect, process and store your personal data only for the purposes for which you have provided it to us. Your personal data will not be passed on to third parties without your express consent, unless this is necessary for the provision of the service or the performance of the contract. Data will also only be transmitted to state institutions and authorities entitled to receive information within the scope of the statutory duty to provide information or if we are obliged to provide information by a court decision. However, data that the browser automatically transmits, such as web request, IP address, browser type, browser language, date and time are stored. The IP address is only stored in abbreviated form. No personal data about you is stored. The aforementioned data is stored in order to improve the quality of the website in terms of user preferences, to find out which offers our customers prefer to see and which information is most important to them. This data is stored anonymously and is not linked to personal data so that no customer profiles can be created and anonymity is maintained.
We also take data protection within the company very seriously. Our employees and the service companies commissioned by us have been obliged by us to maintain confidentiality and to comply with data protection regulations.
Online security Our websites are protected against damage and destruction by technical measures. We take the necessary technical and organizational security measures to prevent misuse of the personal data stored on our servers. Nevertheless, we cannot guarantee complete data security when communicating by e-mail, so we recommend that you send confidential information by post.
SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. the lock symbol in your browser line. If SSL encryption is activated, the data you send to us cannot be read by third parties.
Cookies
Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.
Contact forms
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
Booking engine
We currently work with the booking software "OnePageBooking" from Hotel Net Solutions, Genthiner Straße 8, 10785 Berlin. Website of the provider: www.hotelnetslolutions.de.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
IP anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be anonymized by Google within member states of the European Union or in other contracting states of the
Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to analyze your use of the website Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser plugin
Sou may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics
You can find more information on how Google Analytics handles user data in the Google's privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de
Order data processing
We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics in Google Analytics
This website uses the "demographic features" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or prevent the collection your data by Google Analytics as described in the section "Objection to data collection".
Facebook plugins (Like button)
Plugins of the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our site. You can find an overview of the Facebook plugins here:
https://developers.facebook.com/docs/plugins/
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook's privacy policy at
https://de-de.facebook.com/policy.php
If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
XING
Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time one of our pages containing XING functions is accessed, a connection to XING servers is established. As far as we are aware, no personal data is stored in the process. to our knowledge. In particular, no IP addresses are stored or usage behavior evaluated. Further information on data protection and the XING share button can be found in XING's privacy policy at
Our website uses plugins from the Google-operated YouTube site. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
Further information on the handling of user data can be found in YouTube's privacy policy at
https://www.google.de/intl/de/policies/privacy
Objection to advertising e-mails
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
Right of information and revocation You can obtain information about your data stored by us free of charge at any time without giving reasons. You can have your data collected by us corrected or deleted at any time and object to the anonymized or pseudonymized collection and storage of data for the purpose of optimizing our website, provided that we no longer need this data to process a reservation or request or due to an existing contractual relationship. You can also revoke your consent to the collection and use of data at any time without giving reasons.
Changes to the data protection provisions We reserve the right to change these data protection provisions at any time with effect for the future. A current version is always available on the website. Please visit the website regularly and inform yourself about the applicable data protection provisions.
Questions about data protection? If you have any further questions or comments about data protection or this declaration, you can contact our data protection officer by e-mail at any time:
Dipl.-Ing. Matthias Netzker
Source: e-recht24.de